Refunds Policy

Last updated: July 23, 2020

Thank you for shopping at BTP Houz Deal.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds.

The following terms are applicable for any products that You purchased with Us.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Refund Policy:

  • Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to as Rawang Lakes Sdn Bhd (198501012184 (144638-K)) , 468-16, Rivercity, Jalan Sultan Azlan Shah (formerly known as Jalan Ipoh), 51200 Kuala Lumpur, Malaysia.

  • Property refer to the properties offered for sale on the Service.

  • Orders mean a request by You to purchase Property from Us.

  • Service refers to the Website.

  • Website refers to BTP Houz Deal, accessible from https://btphouzdeal.com.my/.

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You reserve the right to cancel Your Order within 14 days from the date of order due to whatsoever reason.

In order to exercise Your right of cancellation, You must inform Us of your decision in writing. You can inform us of your decision by email @ [email protected].

Any approval or rejection of any refund requests shall be at the Company’s sole and absolute discretion, which shall be final and binding.

Any Refund to You shall be within 60 days from the date of the approval by the Company.

Contact Us

If you have any questions about our Refunds Policy, please contact us:

Rawang Lakes Sdn Bhd (198501012184(144638-K))

Correspondence Address :
2-1, Plaza Riverwalk
No.1 Jalan Selvadurai Off Jalan Sultan Azlan Shah,
51200 Kuala Lumpur

Email: info[email protected]

Tel No: 03-4048 3600